Frequently Asked Questions

Project timelines vary depending on complexity. A Starter Package website typically requires 2-3 weeks, whilst Growth and Premium packages may require 4-8 weeks. We'll provide a comprehensive timeline during our initial consultation based on your specific requirements.

To begin, we'll need your brand assets (logo, colors, fonts if available), content for your pages (or we can help with content writing), and any specific functionality requirements. We'll guide you through everything needed during our discovery call.

Absolutely, all packages include 30 days of post-launch support. For ongoing maintenance, we provide monthly retainer plans that encompass regular updates, security monitoring, backups, and priority support. Contact us for maintenance plan details.

Absolutely. We build websites with user-friendly content management systems when requested, and we provide training so you can make updates confidently. For custom-coded sites, we provide documentation and guidance on making basic changes.

We typically require a 50% deposit to begin work, with the remaining 50% due upon project completion before launch. For larger projects, we can arrange milestone-based payments. We accept credit cards, bank transfers, and various digital payment methods.

Yes, every website we build is fully responsive and mobile-optimized. We use a mobile-first approach, meaning your site is designed to look and work great on smartphones, tablets, and desktop computers.

We can guide you through the domain registration process and recommend reliable hosting providers that suit your needs and budget. While we don't provide hosting directly, we'll handle the setup and configuration for you.

Minor adjustments within the first 30 days are included in your package. For larger changes or updates beyond that period, we offer affordable hourly rates or can discuss a maintenance plan that suits your ongoing needs.

We maintain regular communication through your preferred channels—email, video calls, or project management tools. You'll receive weekly progress updates and have direct access to your project manager throughout the development process.

Each project phase includes two rounds of revisions. We find this is usually sufficient when we work closely together during the design phase. Additional revisions can be arranged if needed at a reasonable hourly rate.

Absolutely, we collaborate with clients worldwide. Our communication platforms and project management systems enable seamless remote collaboration. We accommodate various time zones with flexible meeting schedules.