Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last Updated:
Introduction
Squidralyx ("we," "our," or "us") is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (squidralyx.world) or utilise our web development services.
Information We Collect
We may collect information about you in various ways. The information we may collect includes:
Personal Information
When you contact us or request our services, we may collect personal information such as:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, business type, project requirements)
- Payment information (processed securely through third-party payment processors)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Device information and operating system
- Pages you visit and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookies Policy for more information)
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our web development services
- To process your inquiries and respond to your requests
- To communicate with you about your projects, including sending updates and notifications
- To process payments and manage billing
- To send you marketing communications (with your consent, where required by law)
- To analyze website usage and improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Use
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and email services. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your explicit consent or at your direction.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under New Zealand privacy law, including the Privacy Act 2020, you have certain rights regarding your personal information. These rights include:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
- Data Portability: Request transfer of your personal information to another service
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. If you have concerns about how we handle your personal information, you may also contact the Office of the Privacy Commissioner of New Zealand (OPC) at www.privacy.org.nz.
New Zealand Privacy Compliance
Squidralyx is committed to complying with the Privacy Act 2020 and the information privacy principles set out in that Act. We take our obligations under New Zealand privacy law seriously and have implemented appropriate measures to protect your personal information in accordance with these requirements. The Office of the Privacy Commissioner (OPC) oversees privacy law in New Zealand, and you have the right to make a complaint to the OPC if you believe we have not handled your personal information appropriately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. For detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Age Requirements
Our services are intended for use by adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from someone under 18, please contact us immediately, and we will take steps to delete such information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
While we are based in New Zealand, your information may be transferred to and processed in countries other than New Zealand. We ensure that any international transfers of personal information comply with the Privacy Act 2020 and that appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Squidralyx
58 Greenwood Street, Frankton, Hamilton 3204, New Zealand
Email: help@squidralyx.world
Phone: +6478473885